Policies
Shipping
We ship within the United States only, by FedEx Priority Overnight, Monday through Wednesday so animals never sit in a hub over a weekend.
- Choose an available ship date at checkout. Dates open from a few days after your order and up to about a month ahead.
- Shipping is included in the listed animal price.
- We will email you when your ship date is confirmed or changes, and again with tracking when the package leaves.
- Shipments may move to a later date for unsafe weather. We will contact you before changing your date.
- Local pickup may be available by appointment; it is offered at checkout when it is.
Draft — client to review before launch.